Certification on SAP C4C Online Training at Acutesoft
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SAP C4C Course Overview

A considerable measure of the applications are moving into the cloud space. It has different points of interest by moving into the cloud space. So considering these progressions and furthermore considering the opposition by Salesforce into CRM On-Premise, SAP has considered bringing another CRM application on the cloud space which is called as Cloud for Customer. So this will have the comparative functionalities of CRM On-Premise in C4C. Subsequently SAP advances C4C as the substitution of CRM On-Premise.We additionally give SAP CRM Functionality Training which encourages you to take in more about SAP C4C.

In SAP C4C training,for expanding the clients deals viably we utilize SAP Cloud for deals, for reacting the clients through Cloud we utilize Cloud for Service and for drawing in with the clients we utilize the Cloud for Social Engagement for promoting exercises we utilize Cloud for Marketing.

Qualities and Benefits of SAP Cloud Solutions – SAP C4C Training

As it is a cloud-based application, the clients don’t require to setup the framework at client’s area. The whole database would be at the SAP’s server farms. So with this, there won’t be any specialized speculation required by the client. As there is no framework situated at the clients’ area, there won’t be any upkeep required by the client to deal with the foundation.

Target audience

  • SAP consultants
  • SAP professionals
  • Freshers interested to learn SAP C4C

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AcuteSoft provides the best SAP Hybris C4C Online Course with 12+ experienced trainers Along with Real time scenarios and certification.



SAP C4C Course Content

Introduction and architecture
  • Introduction of C4C
  • Evolution of C4C as a product from SAP
  • C4C base architecture
  • Data center and concepts of system and tenants
  • Public vs Private tenant
Basic configuration for C4C project
  • Launch methodology
  • Hybrid Methodology
  • Project Scoping
  • Questionnaires
  • Fine-tune activitiest
Master Data
  • Organization Structure
  • Territory Management
  • Customer Master Data
  • roduct Master
  • Registered Products
  • Product warranty
  • Product Categories
  • Employee Master data
Activity Management
  • Phone call activity
  • Integration of C4C to email exchange server like outlook, lotusnotes, gmail etc
  • Email activity
  • Task activity
  • Appointment activity
Sales Process
  • Leads
  • Opportunities
  • Sales Quotes
  • Internal Pricing
  • External Pricing
  • Sales Orders
  • Sales Forecasts
  • Sales Target planning
  • Opportunity forecasts
Service Process
  • Installed base
  • Service ticket management
  • SLA response and SLA resolution configuration
Marketing
  • Target groups
  • Individual customers
  • Campaigns
Concepts common to all processes
  • Work flows
  • Notifications
  • Approvals
Integration scenarios
  • Mashups and Web services
  • Email integration
  • Mobile integration
  • Code list mapping
  • ID mapping for integration
User Interface
  • UI enhancements
  • UI personalization
  • Home screen configuration
  • Reporting capabilities
Roles and Authorizations
  • Business Roles configuration
  • Business user configuration

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