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SAP CRM FUNCTIONAL ONLINE TRAINING

SAP CRM FUNCTIONAL ONLINE TRAINING IN INDIA, USA & UK

SAP CRM FUNCTIONAL ONLINE TRAINING IN CANADA

SAP CRM FUNCTIONAL ONLINE TRAINING IN AUSTRALIA

SAP CRM FUNCTIONAL ONLINE TRAINING

SAP CRM FUNCTIONAL COURSE CURRICULUM

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  • Overview of the SAP CRM Functional Training
  • SAP CRM Functional

    • Introduction to SAP CRM
    • ASAP Methodology
    • Master Data

    • Organizational Management
    • Territory Management
    • Business Partners
    • Products
    • Marketing

    • Marketing Planning & Campaign Management
    • Marketing Calender
    • BP Segmentation ( Info Set, Attribute List, BW Query)
    • Mail Forms
    • ELM ( External List Management)
    • Campaign Excecution
    • Lead Management
    • Survey Management
    • Product Proposal
    • Sales Process

    • Opportunity Management
    • Business Activitiy / Tasks
    • Quotation Management
    • Sales Order Management /Contract Managemnt
    • Services

    • Installed Base Management
    • Service Agreements
    • Service Contracts
    • Service Order Management
    • Complaints andReturns
    • In house repair
    • Warranty Claims
    • Middleware

    • Solution Overview
    • Data Exchange with R/3 Part 1
    • Data Exchange with R/3 Part 2
    • Middleware Operations
    • Web UI

    • Business Roles
    • Navigation Bar Profile
    • Work Center
      Work Center Groups
      Logical Links

    • Layout Profile
    • PFCG Role
    • Basic Functions

    • Partner determination Procedure
    • Text determination Procedure
    • Status Profile
    • Subject Profile
    • Org Data Determination
    • Incompletness Procedure
    • Action Profiles
    • Pricing
    • Transaction Processing
    • Item Category
    • Item Category Determination
    • Date Management

SAP CRM FUNCTIONAL COURSE INTRODUCTION

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